Cookie Policy
Last updated: 12/08/2025
COOKIE POLICY
What are cookies?
This website uses cookies and/or similar technologies that store and retrieve information when you browse. In general, these technologies can serve very different purposes, such as recognizing you as a user, obtaining information about your browsing habits, or customizing how content is displayed. The specific uses we make of these technologies are described below.
What types of cookies are used on this website?
Strictly necessary technical cookies: These cookies are necessary for the proper functioning of the website and, for this reason, cannot be disabled in our systems. They are generally set to provide you with the service you have requested, such as setting your privacy preferences, logging into the site, or filling out forms provided by the website. These cookies do not record personal data and their use is based on our legitimate interest in ensuring the technical operation, access, and use of the website. You can configure your browser to block or alert you about these cookies, but some parts of the website may not function or display correctly.
Performance cookies: These cookies allow us to collect all information related to visits and traffic sources, which enables us to know both the number of visitors to our website and how they use and interact with it. All information collected by these cookies is aggregated and therefore anonymous. The collection of these cookies is based on your explicit consent.
Functional cookies: These cookies allow the website to offer greater functionality and personalization. They may be installed by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly. The collection of these cookies is based on your explicit consent.
Targeting cookies: These cookies allow us to record your visit to our website and the trail you generated while browsing it, including the different pages you visited and the links you accessed. We will use the information from your activity tracking to personalize the information we show you based on your interests. Additionally, they help us measure the effectiveness of our marketing initiatives and/or published content. These cookies may be shared with third parties and their collection is based on your explicit consent.
Types of cookies based on the entity that uses them
Own cookies: These are sent to your device from a computer or web domain managed by us and from which we provide the service you requested.
Third-party cookies: These are sent to your device from a computer or web domain not managed by us, but by another entity that processes the data obtained through cookies.
Types of cookies based on their activation duration
Session cookies: These are designed to collect and store data while you access the website. They are generally used to store information that is only relevant for providing the requested service on a single occasion. The information obtained through these cookies is used to analyze traffic patterns on the website. In the long term, they help provide a better browsing experience, improve content, and facilitate its use. Persistent cookies: These are stored on the hard drive and our website reads them on each new visit by the user. A persistent cookie has a specific expiration date. The cookie will stop working after that date.
Personal information : In general, none of the cookies installed by the website collect personal data about you. However, if for one of our services we use third-party cookies that obtain personal data (e.g., third-party advertising cookies), data processing will be carried out in accordance with our personal data protection policy (refer to the link). In such cases, we will always inform you and request your prior consent if the cookies are not strictly necessary to enable navigation on the website.
Cookie management
You can refuse the use of cookies by group by declining their installation in our Preference Center:
COOKIE SETTINGS
Remember that if you accept third-party cookies, you must delete them using your browser options or the system provided by the third party itself. You can configure your browser to accept or reject all cookies by default or to receive a notification on the screen when each cookie is received and decide at that moment whether to store it on your hard drive. To do this, we suggest you consult your browser’s help section to learn how to modify its current settings. You can also use tracking cookie blockers like uBlock Origin. Likewise, you can revoke at any time the consent given for the use of cookies by Acollection Hotels by configuring your browser as described above or by managing your choice in our preference center. Notwithstanding the above, remember that disabling cookies may affect the proper functioning of certain sections of the website. Please consult your browser’s instructions and manuals for more information: • Firefox • Internet Explorer 10 • Safari • Google Chrome
Contact
If you have any questions regarding our cookies, you can contact us by email at [email protected], as well as at the registered office indicated in our general terms and conditions, under the legal notice section.
Verification
This policy will be updated as quickly as possible based on changes or developments in the services offered on the website